At Turek Leather Works, our sole focus is Heirloom Quality. Our products are guaranteed for life against defects in materials and craftsmanship. Warranty covers manufacturers defects and/or defective leather or hardware. It does not cover neglect, misuse, staining, or the natural patina process.
Leather is a natural material and may contain markings and colors that are hard to replicate digitally. Beauty is found in unique grain markings and subtleties of color and texture of every item, please allow and expect some natural variance in every leather good.
While we hope this is never the case, we strive for the satisfaction of all customers. If you are unsatisfied with a purchase please contact us within 14 days of purchase to schedule a return. Once an item is returned in like new condition, a refund will be issued. Buyer is responsible for all shipping fees.
Personalized, custom and exotic leather goods (at our discretion) are not eligible for returns due to the specialized nature of the product.